Privacy Policy for Pierce Labs

Effective Date: 10/01/2024

At labs.velvixo.shop (“Pierce Labs”), your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase our piercing products. By accessing or using the Site, you agree to the practices outlined below.

1. Information We Collect

We collect two categories of information:

a. Personal Information

This includes details you provide directly, such as:

  • Name
  • Email address
  • Shipping address
  • Payment information (processed securely through PayPal)
  • Order history and communication preferences

This information is collected when you place an order, create an account, or contact us.

b. Non-Personal Information

Collected automatically when you use the Site:

  • IP address
  • Browser and device information
  • Cookies and usage data (e.g., pages viewed, time spent on site)

This helps us improve our website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your piercing product orders
  • Provide order confirmations, updates, and support
  • Improve the Site’s performance, features, and customer experience
  • Comply with legal obligations or detect fraud

3. Payment Processing

All payments on labs.velvixo.shop are securely processed via PayPal.
Your financial details are handled directly by PayPal and are never stored on our servers.

For more details, view PayPal’s Privacy Policy:
https://www.paypal.com/us/legalhub/privacy-full

4. Cookies

We use cookies to personalize your shopping experience, track usage, and analyze performance.
You may disable cookies in your browser settings, but some site features may not work properly without them.

5. Data Security

We use industry-standard protections, including SSL encryption, to keep your information safe.
Although no method is 100% secure, we take all reasonable steps to prevent unauthorized access or disclosure.

6. Sharing and Disclosure

We only share your personal information when necessary:

  • With trusted service providers who help us operate the Site or ship orders
  • For legal reasons, such as responding to court orders or law enforcement requests
  • In case of a business transfer, merger, or sale

We never sell or rent your personal data.

7. Delivery Information

All piercing products and kits are processed and shipped within the stated timeframes.
Estimated delivery time: up to 20 days, depending on your location and shipping conditions.

8. Your Rights

Depending on your region, you may have the right to:

  • Access your personal information
  • Correct inaccurate details
  • Request deletion of your data (where applicable)
  • Opt out of promotional communications

To exercise any rights, contact us at velvixoofficial@gmail.com.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices.
Please review their policies before providing any personal data.

10. Children’s Privacy

Pierce Labs does not knowingly collect information from individuals under 13.
If we become aware of data collected from a child without parental consent, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page along with the revised effective date.
We encourage you to review the policy whenever you use the Site.

12. Contact Us

For questions, concerns, or privacy-related requests, contact us at:

Email: velvixoofficial@gmail.com